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About Us   |   News & Events   |   Loyalty   |   Retail Shop   |   Customer Services
 
Welcome to Kaleidoscope
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Customer Accounts
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Benefits of Registering

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Payment and Security
All of our payments are processed securely by SagePay, ensuring that your payment information is secure at all times
Our payments are verified by MasterCard SecureCode for added security and peace of mind
Our payments are verified by Visa for added security and peace of mind

Loyalty Points and Benefits of Registering

You receive online loyalty points for all purchases except during a discount period such as Black Friday Sale and The 12 Days of Christmas discount. There are also no loyalty points awarded on sale fabrics and pre-cut fabrics (layer cakes, jelly rolls and charm packs) which are in our sale.
 
Loyalty Points

As a registered customer, you are also entitled to earn Loyalty Points based on your online purchases at Kaleidoscope. Once your account has been set up, you will be given the basic account status and can start earning points with every purchase. Points details are as follows:

  • Spend £ 15 to earn 1 point(s)
  • Exchange 15 points for a discount of £ 10 from your order.
Please note: You will not be able to spend any points until you have earned a minimum of 15  points.
 
Quick Checkout
Once you register for an account with Kaleidoscope you will only ever need to enter your email address and password when you're next checking out as all other details will be stored securely. Please note, however, we will NOT store your credit card details. All payment transactions are processed through Sagepay. You are also able to update your account details with any changes, and request a lost password to be sent to the registered email address.

Account History
From the moment you register with Kaleidoscope, you will have full access to your order history. This will give you the ability to view your previous and current orders, check the status of them LIVE online, refresh your memory of the order details and even query the order directly through our Customer Services interface.


We accept the following payment methods...
We accept MasterCard  We accept Maestro  We accept Solo  We accept Visa  We accept Visa Debit  We accept Visa Electron